FAQ

How to order prescription glasses online?

Before ordering glasses online, you should first get a prescription from your eye doctor, optometrist or ophthalmologist. Once your doctor has prescribed the diopter strength and pupillary distance you can start thinking about frame styles. DIFF Eyewear offers you a variety of eyeglass frame options to customize with your prescribed diopter Rx strength.

How do prescription glasses work?

Prescription glasses correct your vision by allowing the light that travels into your eye to focus on the right spot in your retina. The correct lenses compensate for your eye's inability to focus an image onto the retina.

How bad is my eye prescription?

A prescription between +/-.025 to +/-2.00 is considered mild, the range between +/-2.25 to +/-5.00 is considered moderate, and anything greater than +/-5.00 is considered severe.

How long does it take to adjust to new glasses?

The prescription glasses adjustment period depends on a variety of factors. First time glasses wearers could take up to two weeks to feel comfortable with their new visual aids.

Do I need thin, high index lenses?

If your prescription is stronger than -4.00, it would be beneficial to get thin, high index lenses to decrease the weight and increase optical clarity.

What does the protection plan cover with my prescription glasses?

The DIFF protection plan covers any accidental damage or defects for a period of 2 years. If you have any issues and purchased a protection plan with your eyeglasses, please contact Customer Service to get your prescription glasses replaced, free of charge.

How should I clean my new prescription glasses?

We recommend using one of our cleaning kits to keep your prescription glasses spotless and looking brand new.